General Conditions

We reserve the right to refuse service to anyone for any reason at any time. By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.

Products and Pricing

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will reflect the actual product colors. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products without prior notice.

Orders and Payment

By placing an order on our site, you agree to provide accurate, current, and complete purchase information. We reserve the right to refuse or cancel any order at our discretion, especially if fraud or unauthorized transactions are suspected.

We accept payments via major credit cards and other secure payment methods. All transactions are encrypted for your protection.

Shipping and Delivery

We process orders during regular business hours (Mon-Fri). Delivery times may vary based on your location. For more details, please see our Shipping Policy. We are not responsible for delays or errors caused by the shipping carrier or customs.

Returns and Refunds

If you’re not satisfied with your purchase, you may be eligible for a return or refund within 30 days of receiving your product. Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.

Accuracy of Information

We make every effort to ensure that the information on our website is accurate and up-to-date. However, we are not responsible for any inaccuracies, omissions, or typographical errors. The information on this site is provided for general informational purposes and should not be relied upon as the sole basis for making decisions.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Heelen™ or its content suppliers. You are prohibited from reproducing, duplicating, copying, selling, or exploiting any portion of our products or services without our express written permission.

Limitation of Liability

Heelen™ is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our site, products, or services. This includes but is not limited to loss of data, profits, or personal injury caused by improper use of our products. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these exclusions may not apply to you.

User Comments, Feedback, and Submissions

If you submit any ideas, suggestions, or feedback to us, you agree that we may use them without restriction or compensation. We reserve the right to monitor, edit, or remove any content that we deem inappropriate or violates these Terms of Service.

Prohibited Uses

You are prohibited from using our site or services for any unlawful purpose, including but not limited to:

Engaging in any fraudulent or deceptive activity.
Violating any local, state, or international laws.
Uploading or transmitting viruses or malicious code.
Collecting or tracking the personal information of others.

We reserve the right to terminate your access to our services if you violate any of the prohibited uses.

Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of our site after changes are made constitutes your acceptance of the updated Terms of Service.

Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of [U.S]. Any disputes arising from these terms shall be resolved in the courts of [U.S].

Contact Information

If you have any questions regarding our Terms of Service, feel free to contact us at:
Email: support@heelen.com